Trouble With PayPal

If you are having problems with getting PayPal to accept your credit card here are two reasons why that might be happening:

  1. Your phone number or address has changed and does not match what the card says it should be. Maybe you moved or got a new phone number?
  2. You are using a credit card in the debit card tab. This is where PayPal is a bit tricky. Take a look at the image below. There are 3 tabs: Debit or Credit Card, Prepaid Gift Card, and PayPal Credit Special Offer. The real problem is that these don't always appear the same! PayPal will mix these up and sometimes it's confusing. Sometimes Debit and Credit Card are on different tabs! The important thing to know is that you need to be on the Credit Card tab if paying by credit card.

Click the "Checkout" button on the order page and you should see the image below.

PayPal - Click To Enlarge

  • You should see this. If you don't want to pay with PayPal then click the "Pay with Debit or Credit Card" button.